How aCo supports public services — accessible, usable digital services for everyone.
How aCo supports public services
Public services are for everyone. When a service moves online, it has to work for every resident — including people with disabilities, people on phones, and people in a hurry.
Agency Couture (aCo Digital) is a digital studio. Our work centers on digital accessibility and user experience. We help public-sector teams build services that are accessible, usable, and verifiable — checked against published standards, on real pages, before they are called done.
What we help with
Accessibility
Audits against WCAG 2.2 AA, remediation of the issues found, and practical testing — so barriers get fixed, not just listed.
User experience
Research with real users, plain language, and service design — so the service fits the people who have to use it.
Design systems
Consistent, accessible components that every service can share, so residents get the same experience everywhere.
Design SystemsQuality standards
Published recommendations and checklists for apps and websites, open for any team to use.
QAAccessibility checking
A checker for web pages: paste a URL and get issues grouped by area, with how-to-fix notes.
Accessibility checkerTools for the work
The aCo app organises the projects and tasks behind this work, and companion tools support checking and launch.
Tools for the workTools for the work
Tools only help if a team can run its day on them. This is how a public-service team uses each one.
The aCo app
The aCo app is where the work is organised — projects and tasks, with the people involved kept in the same place.
- Organise the work as projects and tasks, so everyone can see what is happening and what is next.
- Run an accessibility remediation as a project: each finding becomes a task, each task has an owner and a status, and reviews are tracked until the fix is verified done — not just marked done.
- Keep contacts and teams alongside the work, with the project's content and reports in the same place.
The accessibility checker
Paste a page URL and get the issues grouped by area, with a how-to-fix note for each one.
- Use it as a pre-launch check: run it on a page before publishing, fix what it finds, and run it again.
The QA checklists
The quality standards are published as recommendations and a full checklist, open for any team to use.
- Use them as a launch gate: work through the recommendations while you build, then run the full checklist before anything is called done.
The design systems directory
A directory of design systems — shared components that are built to be accessible.
- When every service uses the same accessible components, each service looks and behaves consistently, and teams stop re-solving the same problems.
How we work
- Standards first. WCAG 2.2 AA is the bar for accessibility work.
- Verify on real pages and real devices — not on screenshots or assumptions.
- Plain language, in the work and in what we publish.
- Nothing ships unverified. A fix counts as done when it has been checked.
aCo is Desarae Veit's studio. Her background includes nearly a decade of government work — government contracts and procurement, and leading UI/UX and accessibility work in state government. That experience shapes how the studio works: standards first, everything verified.
FAQs
What does aCo do for public services?
We help public-sector teams make their digital services accessible and usable: accessibility audits and remediation, user experience research and design, design systems, and published quality standards — plus the tools to organise and check the work.
Which accessibility standard do you work to?
WCAG 2.2 AA — the Web Content Accessibility Guidelines, level AA.
Can any team use the quality checklists?
Yes. The recommendations and the full checklist are published openly for any team to work through.
QA checklists